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Anyone know how to get site support? : Community Message Boards
 AuthorTitle / Message Body
crystalwilliams crystalwilliams
Thu, May 2, 2013 14:05
 Unrated
Anyone know how to get site support?
I've used this site periodically for a few years now. I'm starting to use it again. Every time I login the diet tracker takes me to a day last July (not the last time I logged food). I have to scroll through the months each time to get to present day - very frustrating. Anyone know how to fix this or get site support? I've done the "restart account" thing and it still does it.

Thanks!

donnasim donnasim
Baton Rouge LA
Fri, May 3, 2013 07:05
 Unrated
Never had that happen
Post a message on FitClick group wall in messages

donnasim donnasim
Baton Rouge LA
Fri, May 3, 2013 07:05
 Unrated
fitclick feedback
The group is "Fitclick Feedback" group/team wall

LotsaLbs2Lose LotsaLbs2Lose
NC
Fri, May 3, 2013 08:05
 Unrated
Go to "My Account" and . . .
scroll down to "help" the very last option in the row...and send an email. They usually respond quicker to an email than a post in feedback...but try both. Good luck.

1144 1144
Desert Hot Springs CA
Fri, May 3, 2013 12:05
 Unrated
Hope you can get it taken care of.

FitClick FitClick
Vienna VA
Fri, May 3, 2013 13:05
 Unrated
Use the "Show Today" link at the bottom of the calendar
I logged in as you and didn't experience that so not sure what that would be happening. Use the show today link and then maybe clear your cache and logout and log back in

8191 8191
CT
Fri, May 3, 2013 21:05
 Unrated
LotsaLbs2Lose LotsaLbs2Lose
NC
Sat, May 4, 2013 07:05
 Unrated
Some times I find Fitclick can not replicate the issue....
bc they work with the site all the time.

It may take some more troubleshooting...

8191 8191
CT
Tue, May 7, 2013 10:05
 Unrated
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