Diet Tracker - Food Not Found error : Community Message Boards
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GypsyinTx
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Wed, Nov 16, 2011 19:11
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Diet Tracker - Food Not Found error
Anyone else having this problem? I've tried FitClick with IE9 and Google Chrome and get the same error. In Diet Tracker, I click on add a food. Then search for a food. Then click on the food name (NOT the choose button) to see the nutrition info and I get an error message: Food Not Found. Maybe it's just my computer????
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jjswbs2
Pittsburgh PA
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Thu, Nov 17, 2011 08:11
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Same here
I have been getting the same error for the last 2 days.
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donnasim
Baton Rouge LA
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Thu, Nov 17, 2011 08:11
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Need to try
Haven't tried this but will....sometimes if it's a user's food they don't list this info, I think! Do the foods entered by Fitclick do the same thing? I'll try
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Pallfan
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Fri, Nov 18, 2011 19:11
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Me too
I've had this problem the last couple of days...does anyone know if they're working on it and/or how to report it?
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jjswbs2
Pittsburgh PA
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Sat, Nov 19, 2011 17:11
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still a problem
It is becoming difficult to use fitclick without being able to view the foods. I hope they fix it soon
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jjswbs2
Pittsburgh PA
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Sun, Nov 20, 2011 21:11
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Maybe Monday?
Hoping someone at FitClick can look into this after the weekend is over. Would really be nice if it was fixed before Thanksgiving.
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FitClick
Vienna VA
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Mon, Nov 21, 2011 17:11
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RE: Food Not Found Error
We were able to replicate the Food Not Found error msg and our technical team is currently looking into correcting the problem. Sorry for the delay in response.
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jjswbs2
Pittsburgh PA
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Tue, Nov 22, 2011 11:11
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Thank You FitClick :)
Thanks for looking into it. I was beginning to wonder if it was just my computer but it was happening on my work computer as well :)
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1144
Desert Hot Springs CA
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Tue, Nov 22, 2011 12:11
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Thanks
Was getting the same error.
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